Last updated: January 2026

Ce999 Privacy Policy – A Transparent Commitment to Data Protection

Everything you need to know about how the information you share with ce999 is collected, stored, accessed, and kept secure — all answered clearly in one place.

256-bit
SSL Encryption
0%
Sale of Data to Third Parties
24/7
Security monitoring
72 Hours
Data Request Response Time

Key points of the Privacy Policy

Here is a quick overview of the six core principles ce999 follows to protect your information.

Minimal data collection

Ce999 only collects information that is genuinely required to deliver its services. No unnecessary or excessive data is requested. There is a clear reason behind every piece of information collected.

Industry-standard encryption

Your personal data and financial transactions are protected by 256-bit SSL encryption — the same standard used by the banking industry and one of the most reliable security methods available today.

Never Sold to Third Parties

Ce999 never sells members' personal data to advertisers, data brokers, or any third party. Your information stays within ce999.

Right to Access Your Information

You can request access to your data held by ce999 at any time. ce999 is obliged to provide it within 72 hours. This is your fundamental right.

Ability to correct your data

If any information in your profile is incorrect, you can submit a correction request through the support team at any time. ce999 will verify and update it promptly.

Opt Out of Marketing

You can opt out of promotional messages from ce999 at any time. Manage this preference through your account settings or by contacting support.

Ce999 Privacy Policy

Please read this policy carefully before creating an account on ce999.

Last updated: January 2026

By creating an account or using the ce999 platform, you are considered to have agreed to this privacy policy. If you have any questions, please reach out to the support team.

1 What Information Does ce999 Collect?

Ce999 collects two types of data from members — information you provide directly, and data generated automatically through your use of the platform.

Member-Provided Information

  • Registration Details: Full name, date of birth, email address, mobile number, and residential address. This information is required for account creation and KYC verification.
  • KYC documents: A photo of your National ID (NID), passport, or driving licence — submitted to confirm your identity.
  • Payment Information: bKash, Nagad, or Rocket number. The entire payment process runs through encrypted channels, and ce999 does not store card numbers or payment PINs.
  • Support Contact: Information and conversation records provided when contacting us via live chat, email, or phone.

Automatically Collected Information

  • Device information: Device type, operating system, browser name and version.
  • IP Address & Location: Used to determine your general geographic location. Precise GPS coordinates are not collected.
  • Usage Data: Time spent on each page, games played, and betting patterns. This data is used to improve the platform.
  • Log Files: Login time, logout time, and session data are stored for security monitoring purposes.
What ce999 Does Not Collect

Ce999 will never ask for your social media passwords, bank account numbers, or mobile banking PINs. If anyone asks you for this information, it is not an official ce999 channel.

2 How We Collect Your Data

Ce999 collects information through various channels, but always transparently and with members' awareness.

  • Direct Registration Form: Information you provide yourself when creating an account.
  • KYC Verification Process: Information collected at the time of identity document submission.
  • Cookies & Tracking Tools: Data collected automatically while browsing the site.
  • Payment gateway: Transaction confirmation data received from payment providers during deposits and withdrawals.
  • Support Contact: Information you provide when reporting an issue via live chat or email.
  • Third-Party Verification Services: For KYC verification, your information may be confirmed through a licensed identity verification service.

3 Why and How Is Your Information Used?

Ce999 uses collected information solely for specific, defined purposes — nothing beyond that.

Purpose of data use What Information Is Used Legal Basis
Account Management Name, email, mobile Contractual Compliance
Identity verification (KYC) NID, Passport, Photo Legal Obligation
Payment Processing Mobile number, transaction details Contractual Compliance
Fraud Prevention IP, device, betting patterns Legitimate interests
Customer Support Communication History Contractual Compliance
Promotional Messages Email, mobile number Consent (Opt-In)
Platform Improvement Usage data (anonymous) Legitimate interests

Members' betting data may be used in creating content for ce999's analysis and case studies section — however, all such data is fully anonymized and no personal identity is ever revealed.

4 Who Is Your Information Shared With?

Ce999 never sells member data. However, in certain specific circumstances, data may be shared with designated parties.

  • Payment Service Providers: Only the minimum data required to process transactions through payment gateways such as bKash and Nagad is shared. These companies operate under their own privacy policies.
  • KYC verification service: A licensed third-party service may be used for identity verification purposes. Any data shared is used solely for that verification.
  • Legal authorities: Data may be disclosed in response to a court order, legal investigation, or a lawful request from a regulatory authority. ce999 does not share data voluntarily.
  • Audit & Compliance: Regular third-party audits are conducted to maintain licensing. Only the system information strictly necessary is shared with auditors.
  • Group Companies: If any other companies operate under ce999's parent organization, limited information may be shared with them under strict agreements — and those companies are held to the same privacy standards.
What ce999 never does

Selling your data to advertisers, sharing it with data brokers, or passing it to third parties for any commercial purpose — these practices go against ce999's policy and will never happen.

5 How Long Is Your Data Retained?

Ce999 does not retain your information indefinitely. Different types of data are subject to separate retention policies.

  • Account information: For as long as your account is active, and for up to 5 years after closure. This period is set to meet legal requirements across various jurisdictions.
  • KYC documents: Up to 5 years after account closure — to meet anti-money laundering legal requirements.
  • Transaction Records: Records of every deposit and withdrawal are retained for 7 years.
  • Support Conversations: Retained for up to 2 years after the issue is resolved.
  • Cookie data: Session cookies are deleted as soon as the browser is closed. Persistent cookies last for a maximum of 1 year.
  • Marketing preferences: Updates are applied as quickly as possible after opting out — typically within 48 hours.

Once the retention period ends, ce999 securely deletes your data or anonymises it so it can no longer be linked to any individual.

6 Technical Security Measures for Data Protection

Ce999 employs multiple layers of security to protect members' information.

256-bit SSL/TLS encryption
All data transfers on the website and app are encrypted, meeting the same standards used by banks and government sites.
Encrypted Database
Stored data is also held in encrypted form, so even direct server access cannot expose raw information.
Firewall & DDoS protection
Advanced firewalls and DDoS protection are in place to defend against cyberattacks.
Restricted staff access
ce999 staff can only access the data necessary for their specific role. All access is logged.
Regular Security Audits
Independent security experts regularly audit ce999's systems, and any vulnerabilities identified are addressed promptly.
Data Breach Emergency Plan
In the event of a data breach, there is a defined plan to notify affected members within 72 hours and take the necessary steps to address the incident.

7 Cookies & Tracking Technologies

Ce999's website and app use cookies — small text files stored on your device that help improve site functionality.

Types of Cookies Used on ce999

  • Essential cookies: To maintain login sessions and for security purposes. The site cannot function properly without these, and they cannot be disabled.
  • Functional Cookies: To remember your language preference and layout settings, so your choices are applied automatically the next time you visit the site.
  • Analytics Cookies: Anonymous usage statistics — such as which pages are visited most and where issues occur — are collected to help improve the platform.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain ce999 services.

ce999 does not use third-party advertising or tracking cookies. Your browsing activity is never shared with advertisers.

8 Your Data Rights

As a ce999 member, you have specific rights over your personal data. It is ce999's responsibility to make it easy for you to understand and exercise those rights whenever needed.

1
Right to Access Your Information

To find out what information ce999 holds about you, contact support. You will receive a full summary within 72 hours.

2
Right to correct your data

If any information in your profile is incorrect, you can request a correction. ce999 will update it once the necessary documents are provided.

3
Right to erasure

Once the required period following account closure has passed, you can request that your data be deleted. Everything except data retained for legal obligations will be removed.

4
Right to restrict processing

You have the right to object to your data being used for specific purposes. For example, if you no longer wish to receive marketing messages, you can opt out at any time.

5
Right to Data Portability

You can request a copy of your account data in a standard, portable format. It's your information — you should have access to it.

6
Right to Lodge a Complaint

If you believe ce999 has violated its privacy policy, please contact support first. If the matter remains unresolved, you may file a complaint with the licensing authority.

To make any data rights request, contact ce999's support team via email or live chat. After verifying your identity, ce999 will respond within 72 hours.

9 Protection of minors' data

Ce999 provides services to users aged 18 and above only. If someone registers underage using a false date of birth and this is later discovered, the account will be closed immediately.

Ce999 does not knowingly collect data from minors. If a parent or guardian believes their child has created a ce999 account, please contact our support team immediately — we will take prompt action and delete all data associated with that account.

Ce999's age verification process is reinforced through KYC verification, significantly reducing the likelihood of underage users accessing the platform.

10 Privacy Policy Changes

Ce999 may update this privacy policy when necessary. How members are notified will depend on the nature of the changes.

  • Minor updates: Clarifying language or updating technical details — in such cases, only the date at the top of the page will change.
  • Important Changes: Any changes to the purpose or basis for using your data will be communicated to members via email or in-app notification.

Continued use of ce999 after any changes take effect will be considered acceptance of the updated policy. We recommend checking this page periodically.

For any questions about this privacy policy, please contact the ce999 support team: support@ce999.world

This privacy policy was last updated in January 2026. All previous versions are automatically superseded.

Licensed
SSL Encryption
Data is never sold
Transparent Policy
24/7 Support
Secure data

Frequently Asked Questions

Answers to common member questions about account locks and the welcome bonus.

There are a few common reasons why an account gets locked on ce999, and in most cases the issue can be resolved quickly. First, check whether the lock was triggered by multiple incorrect password attempts — after 5 failed tries, the account is automatically locked for 30 minutes. If that's the case, simply waiting it out will fix the problem. If not, go to the ce999 login page and click the "Forgot Password?" link to reset your password via an OTP sent to your registered mobile number. If neither of these steps works, there may be another issue with your account — such as a pending KYC verification or a temporary suspension due to suspicious activity. In that case, contact ce999's live chat support directly, provide your registered mobile number and name, and the support team will look into the cause and get it sorted for you quickly.

To claim the ce999 welcome bonus, you generally need to meet two conditions: complete registration and make your first deposit. After creating your account, log in to ce999 and go to the "Promotions" or "Bonus" section. You'll find the welcome bonus details there, including the minimum deposit required to activate it. Make your first deposit at or above that amount, and the bonus will be credited to your bonus wallet automatically — no separate code needed. If you run into any issues claiming the bonus, contact support. Please note that the welcome bonus comes with wagering requirements — be sure to read the bonus terms for full details Terms & Conditions on this page.

Your data is safe — join ce999 with confidence

You've read the Privacy Policy and know how your data is protected — go ahead and register with confidence on Bangladesh's trusted platform.

18+ only. Please gamble responsibly.

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